Privacy Policy

1. Information We Collect

• Full Name
• Mobile Number
• Email Address
• Shipping Address
• Billing Address
• Payment Information
• Order Details
• Customer Support Communication

2. How We Use Your Information

• Process and deliver orders
• Provide customer support
• Send shipping updates
• Improve products and services
• Prevent fraud and unauthorized activity
• Meet legal obligations

3. Payment Security

ROCKING SHOP does not store debit card, credit card, net banking or UPI credentials. Payments are securely processed through trusted third-party payment gateways following industry security standards.

4. Sharing of Information

We do not sell, rent or trade customer information. Information may only be shared with logistics partners, payment providers, legal authorities when required, and trusted service providers supporting business operations.

5. Cookies & Website Data

Cookies may be used to improve website performance, remember preferences, analyze traffic and enhance user experience.

6. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, disclosure or alteration.

7. Marketing Communications

Promotional messages may be sent via SMS, WhatsApp, email or phone calls. Customers can opt out at any time.

8. Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or policies.

9. Children's Privacy

Our products are intended for general household use and are not specifically directed toward children under 18 years of age.

10. Customer Rights

• Access personal information
• Correct inaccurate information
• Request deletion where legally permitted
• Withdraw marketing consent

11. Data Retention

Customer information is retained only as long as necessary to fulfill orders, provide support, maintain records and comply with legal requirements.

12. Changes To This Policy

ROCKING SHOP reserves the right to update this Privacy Policy at any time. Updates will be published on this page.